Help & FAQs
Business Partner FAQs
Direct, straightforward answers to common questions from moving company owners and operators in India.
1. Company Registration & Dashboard Login
Click on Register New Company and fill in your details (Company Name, Contact Person, 10-digit Mobile Number, City, Office Address, and Services). Your profile will be created on the directory immediately.
Go to Business Login, enter the registered 10-digit mobile number, and enter the SMS OTP sent to your phone to access your company dashboard.
Yes. In your owner dashboard, you can add all the cities you operate in and provide individual branch addresses so local customers can reach your nearest office.
2. Customer Reviews & Dispute Moderation
Every reviewer must verify their phone number via SMS OTP. If you believe a review is fake or from a competitor, you can flag it from your dashboard. Our moderation desk will request a Consignment Note (LR copy) or payment receipt from the reviewer. If no proof is given, the review is removed.
Yes! You can post an official public owner reply to any review directly from your dashboard. Prospective customers appreciate movers who actively listen and respond to their clients.
No. We never delete genuine negative reviews for payment. That violates our core trust principles. We only remove reviews that are proven to be fake, defamatory, or completely unverified.
3. Platform Fees & Commercial Terms
No. We are 100% commission-free. Customers call your phone number directly or visit your website link. The entire transaction and quotation is strictly between you and your customer.
No. We are not a lead-selling aggregator. We do not collect customer numbers to sell them to 5 different companies. Customers choose which verified mover they want to contact directly.
Have Another Question?
Our support team is happy to assist you with registration, profile updates, or review disputes.